Aflac Japan Offers Biometric Authentication for Claims

Nok Nok Labs, a provider of online authentication solutions for organizations, announced that its partner Fujitsu Limited, has successfully deployed the Nok Nok™ S3 Authentication Suite (NNL S3 Suite) at Aflac Japan.

As of Dec. 2018, Aflac Japan customers have been able to utilize biometric authentication on their mobile devices to request “immediate payment service” for their cancer treatments, reducing the time and efforts involved in the submission of paperwork required to prove their identity. Patients can now easily and securely log in and process insurance claims using any biometric authentication method of their choice, such as fingerprint or face recognition.

“Aflac is the first Japanese insurance provider to deploy a FIDO-certified solution, and we would like to continue collaborating with Nok Nok Labs to introduce it to banks, insurance industry and other industries.” – VP, Head of Portal Service Division, Service Technology Unit, Fujitsu Limited, Michihiko Ejiri.

“Insurance claim systems contain vital information that need to be secure, yet easily accessible for patients. We are pleased that Aflac chose to utilize the Nok Nok Labs technology through our partner Fujitsu, to enable strong and easy to use authentication that allows patients to process their claims with robust security, but with less burden to the end user.” – CEO of Nok Nok Labs, Phillip Dunkelberger.