A Taste of Innovation in Abu Dhabi

Regional multi-line insurer Abu Dhabi National Insurance Company (ADINC) has been recognized for innovation in corporate insurance solutions at the Innovation and Excellence Awards 2017.

“ADNIC’s business strategy is built around customer centricity, which enables it to stay innovative in new product development and reliable in claims management” – EVP Abdulla Al Nuaimi .

And this isn’t the first time. Last year, it was awarded with the MEA Insurer Claims Initiative of the Year in recognition of the latest service updates to its mobile app and its digitalization of claims. Have a look at the company’s web app.

The case for functionality over design? Possible.  Also, the company offers a medical insurance app to allow customers to locate service providers, submit claims, and manage their profile; to name key features.

Last, it offers an online questionnaire to allow users to submit a request for car insurance.

Yet is working on a ‘buy online’ feature.

Bottom Line: approximately AED 1.76 billion in GWP for 2016.