ING invests in Eigen

Eigen Technologies , a provider of natural language processing technology, has completed a $5 million investment from ING Ventures that follows on its $37 million Series B round in November 2019. This brings the total funds raised by Eigen in its Series B round to $42 million and brings the overall funds raised to over $60m.

This investment is a part of a broader strategic partnership between the two companies. Eigen’s NLP technology is already used by ING in areas such as LIBOR replacement and loan operations. By working together, both companies aim to speed up the development of use cases in areas such as trade finance and SME banking. With Eigen, ING will work on establishing NLP models fully tailored to the financial industry’s needs for data extraction.

“Since our foundation, one of Eigen’s greatest strengths has been the deep and strategic relationships we have with our clients and partners. In the years we have worked with ING we have found them to have some of the most advanced thinking in the market on the application of machine learning in financial services, something that comes from their fantastic innovation culture. To have ING join us as both an investor and strategic partner is a great privilege.” – Eigen Technologies co-founder & CEO Dr Lewis Z. Liu.

“Eigen offers a strategic capability in the intelligent operations domain, deployed in use cases across retail as well as wholesale banking. This partnership will allow both companies to work closer together when implementing use cases through data and process analysis, so as to accelerate Eigen’s advantage in NLP as well as ING’s digital transformation.” – Benoît Legrand, ING’s Chief Innovation Officer and CEO of ING Ventures.