Love is Blind

Insurance keeps commerce going, protects the small guys and is just the right thing to do. Now open your eyes.
 

Frankly, I love to hate those that love their insurance jobs. But the opposite of love is not hate, it’s indifference (Elie Wiesel said so). And in this ideal world (cough, theory, cough), I’m cool as a cucumber.

Cool to the fact that insurance pros still pay too much attention to business attire.
 

Cool to the fact that the cubicle seating arrangement is correlated with rank even though the majority of insurers are struggling with open space (hint: layoffs) when they should be struggling with an open mind. [The case for picking your battles, but I digress.]
 

Cool to the fact that one out of five press releases issued by AIG is HR related and constant restructuring isn’t good for the soul (of all).
 

Eyes still wide open?
 

Feels like we’re living in a Disney World of insurance, in which delight will save the day. Not this day, but the day after. Perhaps, when you are nationwide, or global, or when SoftBank deems you are worth it [or worth less, in the case of Uber].
 

Hate to break it to you, but Disney just entered the content creation business in a big, huge way with its $52B acquisition of most of 21st Century Fox. Disney is now a truly global entertainment company. The case for delighting without borders. Now, isn’t that disruptive? It is. Because it’s adoptive.
 

But love is blind and that was my way of saying that insurers are blind to their ‘people’ problem and their ‘mindset’ problem.