USAA Bank launches HomeStory-powered real estate service
USAA has launched Agent Connection, a free service powered by HomeStory that connects members buying or selling homes with vetted real estate agents and offers potential savings at closing.
Available to all USAA members, the service includes home search tools and access to HomeStory’s national agent network. Participating agents are screened based on customer satisfaction, sales performance and experience.
Eligible buyers may receive a commission credit, while sellers may qualify for a commission reduction, where permitted by state rules. USAA said savings can range from hundreds to thousands of dollars, depending on the transaction.
Members enroll by providing details such as location and price range, then select an agent or have HomeStory match them with one. The offering is intended in part to support military families navigating Permanent Change of Station moves, which often involve tight timelines and unfamiliar housing markets.

“Buying or selling a home is one of the biggest financial decisions our members make and, for military families, those decisions often happen while navigating a PCS move. Agent Connection brings together vetted real estate professionals, personalized support and opportunities to save on closing costs, enabling our members to move forward with confidence while keeping more of their hard-earned money.” – Craig Lamp, SVP Lending, USAA Bank.
