Foyer integrates Tractable’s AI into car claims process

Foyer has partnered with Tractable to introduce AI-powered image analysis into its motor claims process for minor incidents.

The Luxembourg-based insurer will use Tractable’s technology to automatically assess vehicle damage from photos submitted by policyholders, enabling faster claims handling and more efficient case management. According to Foyer, the initiative is designed to improve the customer experience, reduce the need for garage visits for simple claims, and streamline administrative processes across the repair ecosystem.

“This partnership marks a significant step in the transformation of our motor claims process. The use of artificial intelligence enables us to enhance the responsiveness and consistency of our assessments, whilst offering our policyholders a simpler and faster claims experience.” –  Réjane Pepek, director of claims and customer service at Foyer.

“We are proud to be partnering with Foyer on this strategic initiative. By combining their industry expertise with our artificial intelligence technologies, we are helping to reinvent the claims process, making it faster, more transparent, and simpler for policyholders, while meeting the industry’s highest standards.” – Giacomo Mariotti, general manager at Tractable.