Progressive extends relationship with Mitchell

Mitchell, which offers physical damage technology solutions, announced that Progressive has signed a long-term contract renewal. The renewal provides Progressive with continued access to Mitchell’s software solutions used to support collision claims, damage appraisals, total loss valuations, and interactions with repair facility partners.

Progressive selected Mitchell as its primary auto physical damage technology provider in 2013.

“Mitchell’s open platform has supported our ability to integrate solutions that align with our claims operations. Over many years, our teams have worked together to support claims handling at scale. We value the relationship and look forward to continued collaboration as we focus on meeting the needs of our customers.” – Progressive’s Physical Damage Claims Process Leader, Gino Banco.

“Progressive has experienced significant growth and continues to invest in its claims operations. We value our long-standing relationship and look forward to continuing to work together to support Progressive’s claims technology needs.” – Mitchell’s Executive Vice President and General Manager, Debbie Day.