Chubb names Seshadri Iyer to lead global operations and technology

Chubb has named Seshadri Iyer executive vice president, Chubb Group, operations, technology and digital transformation, effective April 6, 2026, succeeding Julie Dillman, who will retire on April 2 after nearly a decade with the company.

In the role, Iyer will oversee Chubb’s global operations and technology organization and work alongside Chief Digital Business Officer Sean Ringsted as the insurer continues its push to become a more digitally integrated business across underwriting, sales, and service. He will report to Chairman and CEO Evan Greenberg and President and COO John Keogh.

Iyer joins Chubb from Boston Consulting Group, where he spent nearly 20 years advising clients across industries, including financial services, in North America, Europe, and Asia. Most recently, he served as North America chair for BCG X, the firm’s tech design and build unit. He also led BCG’s work in the Americas in lean services and operations in technology, IT, and cloud computing.

Several senior leaders will report to Iyer, including Gordon Mackechnie, global head of technology, Mike Jones, global operations officer and head of North America operations and technology, and Jamie Trish, global transformation officer. Rakshit Kapoor, global data officer, will report to both Iyer and Ringsted.

Dillman has served as executive vice president, Chubb Group and digital transformation officer since 2022. Before that, she was senior vice president, Chubb Group and global head of operations and technology. Prior to joining Chubb in 2016, she held a senior leadership role at Travelers, overseeing operations, eBusiness, and analytics.