Fulcrum Raises $25M to Tackle the Messy Middle of Brokerage Operations

Insurance tech has spent years automating tasks. Fulcrum wants to fix workflows.

Fulcrum has raised $25 million in combined Seed and Series A funding, led by CRV with participation from South Park Commons, Foundation Capital, and several insurance-focused angels.

While much of insurtech has focused on speeding up individual tasks—extracting data, generating documents, routing tickets—Fulcrum is taking aim at the full servicing workflow inside brokerages. Think policy checking, coverage analysis, proposals, and certificates: work that spans systems, documents, and people, and where mistakes tend to get expensive.

Fulcrum embeds AI directly into the tools brokers already use, including agency management systems, email, and document repositories. Instead of forcing teams into new workflows, it helps orchestrate the work end-to-end, reconciling policy and endorsement data across sources and creating a clearer, auditable path from intake to delivery.

“Most platforms optimize a single slice of the journey,” said Arjun Mangla, Co-founder and CEO of Fulcrum. “Fulcrum focuses on how work flows end-to-end because that’s where the real cost and risk live. We’re not trying to replace broker judgment; we’re augmenting it by removing the friction that slows teams down.”

The approach seems to be resonating with larger firms. Fulcrum says it’s now used by nearly half of the top 50 U.S. brokerages and supports more than 2,500 hours of servicing work per day. Customers have used the platform to move policy delivery from weeks to same-day turnaround and shorten proposal cycles—without adding headcount or leaning on offshore BPOs.

According to co-founder and CTO Sambhav Anand, recent advances in AI finally make it possible to handle the variability that has long made insurance workflows hard to automate. “Insurance work isn’t linear,” Anand said. “Policies and endorsements vary constantly. AI lets us support that complexity while keeping humans in the loop where judgment matters.”

Fulcrum plans to use the new funding to expand its platform and continue scaling among large commercial and specialty brokerages focused on reducing operational risk and service friction.