Tryg cuts 180 jobs in IT restructuring

Scandinavian insurance company Tryg is streamlining its IT operations as part of its 2027 strategy, expanding its 15-year partnership with Tata Consultancy Services (TCS). The move targets IT complexity reduction, a core element of the strategy’s Scale & Simplicity pillar.

“Today, the company has more than 1,300 IT suppliers across Scandinavia and utilises more than 1,000 applications. As a part of the 2027 strategy, Tryg has a clear ambition to reduce these numbers substantially and simultaneously invest in new technology to improve customer experience and customer service.”

The move shifts responsibility for legacy IT systems and supplier contracts to TCS, while Tryg focuses on scaling customer-facing platforms like Guidewire, CRM, and AI-driven automation.

The restructuring will eliminate about 180 positions across Scandinavia, with 45 employees transferring to TCS. Tryg says the changes won’t affect its financial targets and are aimed at reducing IT complexity to support future digital investments.

“We are simplifying our IT landscape enabling us to further invest in new technology and develop our business across Scandinavia. This means we can deliver the best customer experiences and continue to differentiate Tryg in the market and strengthen our competitiveness. The extended partnership with TCS, which is one of the leading technology companies of the world, is a key initiative supporting our 2027 target to simplify and scale Tryg’s business. TCS is the right partner to assure an important contribution towards achieving our ambition.”  – Johan Kirstein Brammer, Group CEO of Tryg.