The Hanover expands workers’ comp onboarding for mid-sized clients
The Hanover enhanced its workers’ compensation onboarding program to extend premium services—like a dedicated claims liaison and access to the Hanover Claims Manager portal—to new and renewing mid-sized policyholders with premiums over $100,000. These updates, previously reserved for large accounts, aim to improve claims efficiency and risk management insight. The enhancements build on an existing onboarding program for accounts over $50,000, reinforcing Hanover’s focus on delivering personalized support and value-added services to mid-sized businesses.
“We continue to invest in value-added workers’ compensation solutions. We are deeply committed to helping our customers protect their businesses and employees. By further enhancing our onboarding program, we are making it easier and more accessible for our mid-sized customers to take full advantage of The Hanover’s distinctive services, providing them access to resources typically provided to the large account market. ” – Matthew S. Mitchell, president, middle market at The Hanover.
“With our enhanced onboarding program, our workers’ compensation customers will receive more personalized support from our dedicated Risk Solutions consultants, helping them to identify opportunities to improve worker safety, access industry-specific trainings and implement tools like wearable sensors. This tailored, dedicated support will provide an exceptional customer experience that empowers businesses to reduce their risk and improve their outcomes.” – Christina S. Villena, vice president, Risk Solutions and premium audit at The Hanover.
