NJM Announces the Retirement of President & CEO Mitch Livingston
NJM Insurance Group’s President & CEO, Mitch Livingston, will retire on July 31, 2025, after a successful career that spanned 19 years at the company, including the past seven as its leader. Carol Voorhees, NJM’s Executive Vice President & Chief Operating Officer, has been selected by the company’s Board of Directors to succeed Livingston.
Voorhees joined NJM in 1996 as a systems analyst. Over the ensuing years, she took on positions of increasing responsibility. In 2018, the Board of Directors elected her to the position of Senior Vice President & Chief Information Officer, and she joined the company’s Executive Leadership Team. Voorhees was named Executive Vice President & Chief Operating Officer in 2024.
“Mitch skillfully led NJM through the most transformational period in the company’s history, expanding its products and geographic footprint to become a full-service, multi-line regional carrier. Throughout the expansion, NJM remained focused on its policyholder service mission. I am extremely grateful for Mitch’s leadership and commitment to serving policyholders — especially during the unprecedented COVID pandemic. Carol’s experience promoting innovation, along with her commitment to NJM’s policyholders, made her the unanimous choice to succeed Mitch as CEO and lead the company.” – Edward Stern, Chairman of NJM’s Board of Directors.
“It has been a privilege to serve NJM as President & CEO, and I am proud that the Board has elected Carol as my successor. Carol is a proven leader and an instrumental partner in our strategic expansion. She has led our data analytics transformation and has overseen NJM’s Personal Lines, Marketing, IT, and Project Management departments. Carol is perfectly positioned to advance NJM’s strategic plan while ensuring we stay true to our mission.” – Mitch Livingston.
“Mitch has done an exemplary job leading NJM through unprecedented growth and extraordinary world events. He is an exceptional leader who brings out the best in people, and I’ve enjoyed working alongside him. I appreciate the confidence of the Board and look forward to continuing NJM’s culture of service.” – Carol Voorhees.
