Progressive introduces Accident Response to customers nationwide

Progressive is bringing its safety feature, Accident Response, to customers nationwide.

If a crash is detected, Progressive will reach out to the driver to see if help is needed. The driver can then quickly and easily request emergency services or a tow truck through the app or with a live agent. If they don’t respond, and the accident appears severe, emergency services will be dispatched to the crash location. If tow or emergency services are requested, Progressive will automatically submit a claim on the customer’s behalf.

The feature can be enabled through the Progressive app. Accident Response is not available in California.

“Progressive has always put safety at the forefront of our services, creating new innovations with the needs of our customers in mind. Accident Response offers Progressive customers peace of mind by connecting them with the help they need after an accident and quickly starting the process to get them back on the road.” – Jim Haas, Progressive Business Leader for Personal Lines Telematics.