Igloo launches D2C solution igloo.co.id

Singaporean insurance startup Igloo has launched its direct-to-consumer platform igloo.co.id in Indonesia to broaden its solutions in the insurance value chain.

On igloo.co.id, consumers can explore a variety of insurance products, including motorcycle, car, pet, and travel insurance from insurers such as Zurich, Sompo, SinarMas, and Oona. According to the press release, features also include Fast Quotes with minimal form-filling, Buy-Now-Upload Later for easy document submission, and Claims Support to assist throughout the claims process. Support is also available through WhatsApp, telesales, and digital-only channels.

“We are thrilled to launch igloo.co.id in Indonesia, a platform that underscores Igloo’s dedication to making insurance simple and straightforward for customers. igloo.co.id empowers consumers to explore, learn about, and select the insurance products that best suit their needs. By doing so, we are able to tackle the critical challenges of accessibility and information transparency that have traditionally hindered insurance adoption in the country. igloo.co.id quickly found its footing since its soft launch in May 2023, attracting nearly 20,000 visitors each month with minimal marketing. Throughout the soft launch period, we discovered that customers valued straightforward purchase processes and reliable customer service and we’ve incorporated these insights to create a platform we are proud of.  At Igloo, we continually refine our products based on customer feedback, aiming to understand what works well and identify areas for improvement.” – Raunak Mehta, CEO of Igloo.