Davies establishes Milan operation

UK-based insurance claims services provider Davies announced the opening of a new office in Milan, Italy.

Davies’ new operational center will provide scalable claims TPA and loss adjusting solutions for the Lloyd’s of London Market as well as Italian & global insurers with operations in Italy. Leveraging geographical and legal knowledge specific to the Italian market, Davies’ team of bilingual professionals will offer claims management expertise across a range of different lines of business.

Davies’ new Italian office will be headed up by newly appointed Director, Enrico De Micco, who joins the business following six years at law firm, DWF, where he was head of its European claims division. In his new role, Enrico will be responsible for leading Davies’ team of specialised claims handlers and adjusters, as the firm grows its presence in the region.

Enrico will report to COO of Core & Volume Claims, Richard Greer, who leads Davies’ core and volume claims solutions unit, headquartered in London, UK. Davies’ claims and legal solutions division provides end-to-end claims management, TPA and loss adjusting solutions as well as the full range of tech-enabled supply chain solutions and strategic defendant litigation services provided by its legal solutions arm, Keoghs.

The new office in Milan will spearhead the launch of Davies’ first dedicated claims operations outside of its existing operational centers in the U.S. and the UK & Ireland.

“Investing and growing our claims solutions offering into Italy will allow us to meet the growing needs of clients requiring specialist claims and loss adjusting solutions in the region. With a team on the ground, we will provide a regionalised service to our clients, while also granting access to our technology, global capabilities and wider resources. As demand in the European market continues to grow, we will be looking at ways to replicate this offering across more European nations.” – Dan Saulter, Group CEO, Davies.

“Understanding the nuances of the local market is vital in delivering an exceptional service to clients and I am looking forward to leading the operations in Italy, with support from Davies’ global team.” – Enrico De Micco, Director, Davies.