Uniphore delivers a sound strategy for insurers

Meet Uniphore. According to Bloomberg Quint, they will soon announce a partnership with an Indian insurer. Here’s what you should know. (1) Uniphore is a Chennai-based company launched back in 2008 by Umesh Sachdev and Ravi Saraogi. (2) It raised $2 million since inception. (3) It operates in the space of speech analytics and has developed a voice recognition software called Akeira.  (4) Akeira is Uniphore’s virtual assistant solution that helps insurers and banks deliver a premium consumer experience by engaging consumers in conversation in a completely interactive manner. (5) Akeira goes hand in hand with Aumina, also developed by Uniphore, which can analyze conversations and convert them into data on a real time basis.