Allianz Global Assistance Launches SmartBenefits

Allianz Global Assistance has announced the launch of SmartBenefits for travel insurance customers. The product, which became available in “most US states” on July 24, 2018, features enhanced coverage and a faster claims process – basically a proactive claim payments within minutes of a qualifying flight delay now that Allianz monitors customers’ flights and automatically files a claim in relevant cases.


Also, on certain plans, customers can file a travel or lost luggage claim through the TravelSmart app without the need to upload receipts, to later get notified on the claim status which can take up to seven days.



“By offering proactive claim payments on qualifying flight delays, our innovative SmartBenefits make it easier for customers to get paid quickly for their inconvenience. These enhancements to our travel protection products make traveling easier, more worry-free and enjoyable for our customers.” – Global CEO of Travel Insurance and Regional CEO for Americas, Mike Nelson.